Contact Us
Office Location
18 Sin Ming Lane #06-21 Midview City , Singapore 573960
phone number
+65 68714186
Email Address
customercare@vanclet.com
Drop us an email by filling up this contact form below. We will get back to you within 2 business days.
frequently Asked Questions
accounts and logins issues
Membership is available with special privileges.
shipping and delivery
Delivery takes 3-7 working days. Please be mindful that it might have slight delay during festive period.
payment matters
Do drop us an email and we will assist you on that.
After Sales services
We understand that you might have a change of heart after your purchase. That’s why we offer 30-day returns — as long as the item is returned in full condition (unworn, undamaged, and with all original packaging).
Simply reach out to us, and we’ll guide you through the process.
can i requesT refund for damaged items?
We take great pride in our quality checks to ensure every piece meets our standards. However, if you do receive an item with an issue, please do chat with us with the relevant information eg photos of the damage and we’ll assist you from there.